"Supportive and compassionate! Thank you Brandy! Unfortunately, I found myself in a terrible, unexpected mess. I called Flaherty & Merrifield late at night during the holidays and left a voicemail. I received a call back from Brandy, the paralegal, within minutes and she was able to put all of my fears to rest (at least for that night). Needless to say, she was very compassionate to my situation and educated me about my rights. She continued to stay in touch with me throughout the holidays while we were sorting through the mess. She really went out of her way and took time out of her holiday and weekends to help me. I can't thank her enough. Never once did she put the pressure on me to hire the firm. She simply gave the cost to represent me and never did she make me feel like "it was all about the money." I truly appreciated that. Had we not come to a resolution with the initial issue, I would have hired Brandy and the firm in a heartbeat to represent me. I highly recommend them. Thank you again."
S.S.